Refund & Return Policy

Last Updated: March 2, 2026

Important Notice

All products sold by 48HoursBanners.com are custom-manufactured to your exact specifications. Due to the personalized nature of our products, we maintain a strict policy regarding refunds and returns. Please review this policy carefully before placing your order.

1. Custom Product Policy

All banners and signage products are custom-made specifically for each customer. Once production has begun on your order, the materials cannot be reused or resold. For this reason:

No refunds are available for orders that have entered production
No returns are accepted for custom products unless defective
No exchanges are offered for change of mind or preference

2. Proof Approval Responsibility

Before production begins, you will receive a digital proof of your design for review and approval. This proof represents exactly what will be printed.

Your Approval = Your Responsibility

By approving the proof, you confirm that all text, images, colors, sizes, and design elements are correct. We are not responsible for errors in approved proofs, including spelling mistakes, incorrect dates, wrong phone numbers, or design placement issues.

No refunds, reprints, or credits will be issued for errors that were present in an approved proof. We strongly encourage you to:

Review your proof on a computer screen (not mobile device) for best accuracy
Have multiple people review the proof before approval
Double-check all names, dates, phone numbers, and URLs
Verify image quality and positioning
Request revisions if anything needs to be changed

3. When Refunds ARE Available

We stand behind the quality of our products. Refunds or reprints may be issued in the following circumstances:

Manufacturing Defects

Printing errors, color banding, ink smearing, or material defects caused during production

Incorrect Production

Product differs from the approved proof (wrong size, incorrect finishing, etc.)

Shipping Damage

Product arrives damaged due to shipping (must be reported within 48 hours of delivery)

Non-Delivery

Package is confirmed lost by the shipping carrier

4. How to Request a Refund

If you believe you qualify for a refund under the conditions above, please follow these steps:

Report any issues within 48 hours of receiving your order

Provide Documentation

Include your order number and clear photographs showing the defect or damage

Await Review

Our team will review your claim within 1-2 business days

Resolution

If approved, we will offer a reprint or refund at our discretion

5. Cancellation Policy

5.1 Before Proof Approval

Orders may be cancelled for a full refund at any time before you approve the design proof. To cancel, contact us immediately with your order number.

5.2 After Proof Approval

Once you approve your proof, production begins immediately and cancellation is no longer possible. No refunds will be issued for orders cancelled after proof approval.

6. Color Disclaimer

Please be aware that colors displayed on computer monitors and mobile devices may vary from the final printed product. Variations in color perception can occur due to:

Monitor calibration and display settings
Device screen technology (LCD, OLED, etc.)
Ambient lighting conditions when viewing
Differences between RGB (screen) and CMYK (print) color spaces

Minor color variations between proof and final product are inherent to the printing process and do not qualify for refunds.

7. Refund Processing

Approved refunds will be processed using the original payment method:

Credit/Debit Cards: 5-10 business days for funds to appear
PayPal: 3-5 business days
Other methods: Processing times may vary

Please note that your financial institution may have additional processing times beyond our control.

8. Contact Us

For refund requests or questions about this policy, please contact our customer support team:

48HoursBanners.com Customer Support

Email: 48hoursbanners@gmail.com

Phone: (307) 223-7555

Response time: Within 24 business hours